Legal Documents

Tracksino Terms & Conditions – A Complete Guide to Using the Platform

Please read the following Terms & Conditions carefully before creating an account or using the platform. Compliance with these terms is mandatory for all members.

Last updated: January 1, 2026
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Registration Terms

Learn about the requirements for age verification, identity verification, and account creation.

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Bonus & Promotion Policy

Rules governing wagering requirements, bonus usage conditions, and promotional offers.

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Payments & Withdrawals

Deposit and withdrawal limits, processing times, and payment-related terms and conditions.

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Gaming Rules

Game rules, steps to take in the event of technical issues, and specific gaming-related conditions.

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Account Security

Password protection, account sharing restrictions, and security-related responsibilities.

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Responsible Gaming

Policies on self-limit setting, self-exclusion, and responsible gaming.

These Terms & Conditions ("Terms") Tracksino ("we", "us", "platform") and you ("user", "member") and constitute a legally binding agreement. TracksinoBy registering on or using the platform, you are deemed to have accepted these Terms and Conditions.

1 General Terms & Conditions

Tracksino is an internationally licensed online gaming platform. These Terms and Conditions apply to use of the website, mobile version, and all Tracksino services.

Important: These Terms & Conditions may be updated at any time. We recommend checking this page regularly. Continued use of the platform following any changes constitutes acceptance of the revised Terms.
  • These Terms & Conditions are available in both English and Bengali; in the event of any discrepancy, the English version shall prevail.
  • Tracksino reserves the right to suspend or discontinue all or part of its services at any time.
  • All information provided through the platform is for informational purposes only.
2 Account Registration

To open a valid account on Tracksino, you must meet the following requirements:

  • Each individual may only create one account. Creating multiple accounts will result in the cancellation of all associated accounts, and any funds held may be forfeited.
  • You must provide accurate and truthful information at the time of registration. Providing false information will result in account termination.
  • It is your sole responsibility to keep your account password and login credentials secure.
  • Allowing anyone else to access or use your account is strictly prohibited.
Completing KYC (Know Your Customer) verification increases your withdrawal limits and ensures greater account security.
3 Age & Eligibility
Important: Tracksino strictly prohibits anyone under the age of 18 from using the platform. Protecting minors from gaming is our highest priority.
  • You must be 18 years of age or older to register and play on Tracksino.
  • In cases of doubt, tracksino may request a government-issued ID to verify a user's age.
  • If a user registers with a false age, the account will be terminated immediately and any deposited funds will not be refunded.
  • It is the user's own responsibility to ensure that online gaming is legal in the country from which they are accessing the platform.
4 Deposit Policy

The following rules apply to all deposits made on Tracksino:

  • The minimum deposit amount is BDT 100 (one hundred taka).
  • Deposits must be made using your own payment method only. Deposits from third-party accounts will not be accepted.
  • Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
  • Deposits are typically credited to your account instantly. If there is a delay, please contact our support team.
tracksino does not charge any transaction fee on deposits. However, your bank or mobile financial service may apply their own charges.
5 Withdrawal Policy

The following conditions apply to all withdrawals from Tracksino:

  • The minimum withdrawal amount is BDT 500 (five hundred taka).
  • Withdrawals are typically processed within 30 minutes. Larger amounts may take additional time.
  • Withdrawals may only be made using the same payment method used for the original deposit.
  • Without completed KYC verification, additional checks may be required for large withdrawal amounts.
  • To prevent money laundering, tracksino reserves the right to investigate any suspicious withdrawal request.
Withdrawals cannot be made directly from your bonus balance. Winnings from bonuses become withdrawable only after the wagering requirements have been met.
6 Bonus & Promotion Terms

Tracksino offers a range of bonuses and promotions. Each bonus comes with its own specific terms:

  • The Welcome Bonus is generally subject to a wagering requirement of 20 times the deposit amount.
  • Free spin bonuses may have a maximum win cap.
  • The same individual or household may not create multiple promotional accounts.
  • Bonus funds cannot be used like cash — they are for gaming purposes only.
  • Tracksino reserves the right to void bonuses in cases of suspected abuse.
  • Promotional offers may be changed or cancelled without prior notice.
Full terms for each bonus are available on the bonus page. Please read all terms carefully before claiming any bonus.
7 Gaming Rules

The following rules must be observed when playing games on Tracksino:

  • All games are operated to international standards and are regularly verified through third-party audits.
  • If a game is interrupted mid-session due to a technical issue, tracksino will review the outcome and refund the bet where applicable.
  • Any dispute regarding a game result must be raised with our support team within 72 hours.
  • Placing bets on the same game from multiple accounts is prohibited.
All Live Casino games on Tracksino are provided by internationally recognized suppliers, including Evolution Gaming and Pragmatic Live.
8 Prohibited Activities

The following activities are strictly prohibited on Tracksino:

Any such action will result in immediate account closure, and all funds in the account may be forfeited.
  • Money laundering or any illegal financial transactions through the platform.
  • Using automated software, bots, or any other tool to play games.
  • Bonus system abuse or bonus arbitrage.
  • Fraudulent conduct or collusion with other members.
  • Operating an account using a false identity or impersonating another person.
  • Exploiting technical vulnerabilities in the platform.
9 Account Closure & Suspension

Tracksino reserves the right to close or temporarily suspend any account under the following circumstances:

  • Breach of any provision of these Terms & Conditions.
  • Registering with false information or a forged identity document.
  • If suspicious transactions or account activity are detected.
  • If a user is suspected of or confirmed to be a minor.

You may request to close your account at any time. Any valid funds remaining in your account will be returned to you.

If you wish to dispute an account closure decision, you may submit an appeal to our support team within 30 days.
10 Responsible Gaming

Tracksino believes gaming should be a source of entertainment, not a burden. We provide the following tools and benefits:

  • Daily Deposit Limit: Set your own daily limit on how much you deposit.
  • Session Time Limit: Set a time limit on how long you play.
  • Loss Limit: Automatic suspension of gaming activity once losses exceed a specified limit.
  • Self-Exclusion: Block your account temporarily or permanently.
  • Cooling-Off Period: Take a break for a set period of time.
If you feel you may have a problem with gaming addiction, please contact our Responsible Gaming Go to page.
11 Privacy & Data Protection

Tracksino takes the protection of your personal data extremely seriously. For more details, please see our Privacy Policy Read.

  • Your information is never sold to third parties.
  • Limited information may be shared where required for platform security or legal compliance.
  • You may request to view, correct, or delete your personal data at any time.
12 Changes to Terms & Dispute Resolution

Tracksino reserves the right to update these Terms & Conditions at any time. When changes are made:

  • 7 days' notice will be given prior to any significant changes.
  • Notices will be delivered via email or on-platform notifications.
  • Disputes will first be addressed through mutual discussion.
  • If a dispute cannot be resolved through direct negotiation, it will be settled through arbitration.
For any questions regarding the terms and conditions, please reach out to our support team. We are always ready to help.

Quick Summary

Subject Description
Minimum Age18 years
Minimum DepositBDT 100
Minimum WithdrawalBDT 500
Withdrawal Processing Time15–30 minutes (bKash/Nagad)
Welcome Bonus Wagering20x the deposit amount
Support Hours24/7
Privacy PolicyGDPR Compliant

You've read the terms — now enjoy the experience

Tracksino's Terms & Conditions are clear and fair. Register now and enjoy the best gaming experience in Bangladesh.

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